- +17089057250
- abbeyhomecareservices@gmail.com
- 16123 s La Grange Rd, Orland Park IL 60467
Our Caregivers: Screened, Trained & Carefully Matched
At Abbey Home Services, we provide respectful, non-medical personal care support for older adults and individuals with disabilities. Helping you maintain independence, dignity, and safety right at home in Orland Park, Cook County, and Will County.
Call 708-905-7250 for a free consultationOur Caregiver Screening Process
We believe families should feel comfortable knowing that caregivers have gone through an important screening process before providing care in their homes. Every caregiver at Abbey Home Services receives a fingerprint-based criminal background check through the Illinois Health Care Worker Registry (IDPH) before working with any client. Anyone with disqualifying convictions is not hired.
Background Checks
Every caregiver completes a fingerprint-based criminal background check before working with a client. This is an important step in our process for selecting dependable caregivers.
Fingerprinting
Fingerprinting is part of our background-check process conducted directly through the Illinois Health Care Worker Registry (IDPH).
Drug Testing
Comprehensive drug testing is strictly included in our caregiver screening process before caregivers begin providing in-home care.
TB Screening
Caregivers complete thorough Tuberculosis (TB) health screening tests prior to starting any client assignments.
Home Care Caregiver Training in Illinois
Good caregiving requires preparation. That's why caregiver training is an important part of our process at Abbey Home Services. All caregivers complete at least 8 hours of training before their first assignment and 8 hours of continuing training every year, as required by Illinois.
Initial Caregiver Training
Before beginning their first assignment, caregivers complete the required initial training to help prepare them for their responsibilities and ensure high-quality care.
Continuing Caregiver Training
Caregivers training programs continue even after they have assumed their initial duties. To ensure they remain constantly prepared, reliable, and skilled, every caregiver participates in ongoing training each year.
Caregiver Supervision & Regular Client Check-Ins
Our caregivers don't work without support. A supervisor oversees each caregiver's work and checks in with clients regularly. This provides families with another point of contact and helps Abbey Home Services stay connected to the care experience.
Regular check-ins also give clients and families an opportunity to communicate questions or concerns with our team.
Connected Behind the Scenes
We believe dependable in-home care includes not only the caregiver providing support in the home, but also a dedicated administrative team that remains actively connected every step of the way.
Personalized Caregiver Matching
Finding the Right Caregiver for Each Client. The right caregiver is about more than simply finding someone who is available. We consider key personal factors for an appropriate match.
Care Needs
We consider the client's individual care needs and the specific type of non-medical support required.
Schedule
We consider the client's preferred schedule and timing preferences when making a caregiver match.
Location
Location is factored in to help create a practical and punctual caregiver-client arrangement.
Language
When possible, we consider language needs to make communication seamless and comfortable for families.
Personality
Personality matters. A good caregiver match should feel warm and comfortable for both the client and caregiver.
Our Promises to Families
At Abbey Home Services, we believe families deserve more than general promises about compassionate care. Our commitment should be reflected in the everyday experience of working with us.
Same Caregiver Every Visit
Whenever possible, we aim to provide the same caregiver for every visit. Familiarity can help make everyday care more comfortable for clients and families.
Owners Answer the Phone
When you have a question or concern, you want to reach someone who listens. Our owners answer the phone and stay connected with the families we serve.
Easy Payment
We aim to keep the payment process simple and straightforward, making it easier for families to manage their care.
Personality Matching
Care is personal. We consider personality, preferences, language, schedule, location, and care needs when matching caregivers with clients.
Screened & Trained Caregivers
Our caregivers complete our screening process and required training before providing care.
Ongoing Supervision
A supervisor oversees caregiver work and checks in with clients regularly, giving families an additional layer of support.
Compassionate In-Home Care That Puts People First
A caregiver becomes part of a client's everyday environment. We understand the importance of entering someone's home with patience, respect, and professionalism. Our caregivers support older adults and adults with disabilities while respecting their routines, preferences, privacy, dignity, and independence.
Personal Care Support
Respectful assistance with daily personal hygiene, mobility, and essential care routines catered to individual needs.
Learn About Personal Care →Homemaking Assistance
Dependable support with light housekeeping, meal preparation, and maintaining a clean, comfortable home environment.
Learn About Homemaking →Companion Care
Engaging companionship, social interaction, and supportive assistance to enhance well-being and independence.
Learn About Companion Care →Frequently Asked Questions About Our Caregivers
Every caregiver receives a fingerprint-based criminal background check through the Illinois Health Care Worker Registry before working with a client. Our screening process also includes drug testing and TB screening before caregivers begin providing care.
Yes. All caregivers complete at least 8 hours of training before their first assignment and 8 hours of continuing training every year, as required by Illinois.
Yes. Several of our caregivers are Certified Nursing Assistants (CNAs).
We consider care needs, schedule, location, language, and personality when matching caregivers with clients. Our goal is to create a comfortable and practical caregiver-client relationship.
Yes. If the caregiver-client fit isn't right, let us know. We will work with you to switch caregivers and look for a better match.
Yes. A supervisor oversees each caregiver's work and checks in with clients regularly.
Whenever possible, we aim to provide the same caregiver for every visit to provide greater consistency and familiarity.
Our caregivers provide non-medical home care and support based on each client's needs. Services may include personal care, homemaking, and companion care.